Updated: October 13, 2021
WHEN DO YOU NEED TERMS AND CONDITIONS?
Terms describe what a user must agree to prior to entering into a transaction with the provider of the product or service. The terms establish a legally binding contract (otherwise known as a “click-wrap” agreement), that a user agrees to by clicking a button.
There is no legal requirement to provide terms. However, they are recommended because they allow companies to control the use of their products and services and minimize liability for any problems users may have.
COMMON PROVISIONS INCLUDE:
- Restrictions on how the product/service may be used
- Consequences of unauthorized use (termination, removal of user’s content, financial penalties, etc.)
- Refund and cancellation policies
- Payment terms
- Ownership of intellectual property
- Limitations of liability
- Dispute resolution mechanism
As noted above, terms are essentially a contract between your company and users who visit and use your website and as such, are commonly drafted by an attorney to ensure the company’s rights are protected and enforceable.
Notably, most privacy laws require that policies be written clearly and succinctly since they are meant to educate and protect consumers. Policies must explain what specific information is being collected; why it is being collected; how it will be processed and used; what security measures exist; and how users can access it, opt out from sharing of their data, and request their data be deleted.
At the state level, California is the leader with the California Consumer Privacy Act (CCPA). The CCPA gives California residents the right to control how businesses use their personal information and mandates that entities meet certain privacy and security requirements. The law applies to entities that hold or collect private information of California residents, do business in the state, and meet a specific financial or data quantity threshold. Since it may not be practical to refuse to deal with California residents to avoid the CCPA, many businesses follow California’s privacy law regardless of where they typically operate. However, other state laws may also apply. New York has a privacy bill that is pending in the legislature, which is similar to the CCPA.
Businesses with data on residents of other countries may also have to comply with their laws. The best known of these is the General Data Protection Regulation (GDPR) that protects the privacy of residents of the European Union.
Anyone doing business online should consult an attorney about how to protect their rights and minimize their liability using terms and privacy policies. Terms, like any contract, are often drafted or vetted by an attorney to ensure the company’s rights are protected and enforceable. Privacy policies are subject to a wide array of privacy laws, so it is essential to consult an attorney to ensure compliance.
This Blog is made available by Romano Law PLLC for general informational and educational purposes only, not to provide specific legal advice. By using this Blog you understand that there is no attorney client relationship between you and Romano Law PLLC or any individual contributor. You should consult a licensed professional attorney for individual advice regarding your own situation.